Naansense
Naansense is an Indian cuisine franchise located in Chicago’s South Loop that needed a visual refresh. Their website was in disrepair, and their marketing materials, menus, and signage were outdated. I was brought on to revamp their entire brand identity. My work with Naansense has spanned several years and includes brand refreshes as well as multiple iterations of their print and digital marketing assets.
Our Role
Project Overview
Naansense, a fast-casual Indian-inspired restaurant, sought to reposition its brand to appeal to a broader audience. The project involved a comprehensive brand refresh, including graphic design, menu board design, signage, packaging, menus, and social media ads. Homade has been working with Naansense on various marketing initiatives since 2017, building a strong partnership and deep understanding of the brand's evolution.
Objectives
- Reposition Naansense as a more approachable, Indian-inspired eatery
- Create a cohesive brand identity across all touchpoints
- Design user-friendly menu boards and menus
- Develop eye-catching packaging and signage
- Create engaging social media ad templates
Process
1. Brand Repositioning
Building on our long-standing relationship with Naansense, we began by shifting the brand's positioning from "Transports you to Mumbai, India" to "Indian-inspired eats." This change aimed to make the cuisine more approachable to a wider audience, similar to successful fast-casual chains like CAVA.
2. Graphic Design and Brand Kit
A new brand kit was developed, including:
- Updated logo
- Fresh color palette
- Typography selection
- Visual elements and patterns inspired by modern Indian design
3. Menu Board and Menu Design
The menu boards and printed menus were redesigned to:
- Highlight popular dishes with appetizing imagery
- Use clear, easy-to-read typography
- Incorporate the new brand colors and visual elements
- Organize items in a logical, user-friendly manner
4. Signage and Packaging
New signage and packaging were created to reflect the updated brand identity:
- Storefront signage featuring the new logo and color scheme
- To-go packaging with modern, Indian-inspired patterns
- Eco-friendly materials to align with contemporary values
5. Social Media Ad Templates
A set of social media ad templates was designed to:
- Showcase menu items in an appealing way
- Highlight promotions and special offers
- Maintain brand consistency across platforms
- Allow for easy customization by the Naansense team
Challenges and Solutions
One major challenge was balancing the desire to appeal to a broader audience while maintaining authenticity. To address this, we:
- Conducted market research to understand customer preferences
- Collaborated closely with Naansense's culinary team to ensure accurate representation of dishes
- Used focus groups to test and refine designs
Results
The brand refresh and new marketing collateral contributed to:
- Increased foot traffic and sales at Naansense locations
- Higher engagement rates on social media platforms
- Positive customer feedback on the new brand identity
- Improved brand recognition in the fast-casual dining sector
Conclusion
The comprehensive brand refresh for Naansense successfully repositioned the restaurant as an approachable, Indian-inspired eatery. By creating a cohesive brand identity across all touchpoints, from in-store signage to social media ads, we helped Naansense appeal to a broader audience while maintaining its unique culinary identity. This project, part of our ongoing collaboration since 2017, demonstrates the power of strategic design and long-term partnerships in transforming a restaurant's brand perception and market position.
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